Thornbury Physiotherapy website

Thornbury Physiotherapy·Grace Whitfield

Edit

The journeyDeal → proposal → contract → project → invoices. Each one links to the next.

DealYou're here
The opportunity
Won
£6,500
Proposal
What we'll do, for how much
Accepted
£6,500
Contract
The signed agreement
Signed by both
C-0013
Project
Doing the work
Aftercare
£6,500
Invoices
Getting paid
All paid
9 invoices

Next step

Won. The project is under way

Open the project

Enquiry in
Discovery form sent
Discovery completed
Proposal sent
First Impressions Call booked
Awaiting decision
Won

Value: £6,500
Likely worth: –
Expected close: 30 January 2026
Package: Essentials
Source: Google search
Last activity: 7 days ago

At a glance

100%

Likely to close

Won

✓

Pipeline stages

All stages done, won

Stage: Won; closed 30 January 2026
Value: £6,500; won
Proposal: Accepted; viewed 3 times, last 30 Jan
Last in touch: 30 Oct; 30 October 2026
Next in the diary: Nothing booked
Introduced by: Google search; where they came from

Move to another stage

Stage

Proposals

New

P-0004 · Thornbury Physiotherapy websiteopened 3×Accepted

People at Thornbury Physiotherapy · 2

Grace WhitfieldDecides

Clinic Director

Marathon runner (3:20 last spring). Introduced us to Ashdown & Pryce, so always thank her for referrals. Cocker spaniel called Biscuit.

Owen PricePays

Practice Manager

Handles invoices and the booking system. Likes one tidy email with a clear list of what's needed.

Activity

Notes, calls and updates

NL
Nick LyonsEmail sent30 Oct
To grace@thornburyphysio.example
Re: Your proposal from The Think
Hi Grace, A quick follow-up on the proposal for Thornbury Physiotherapy. If it would help, I can walk you through the options in 15 minutes. Here's the link again: https://demo.thethink.co.uk/p/m3WYzOl-IqtxjVIL_9WD8UA4 B
Opened 5× · last 31 Oct
Timeline (3)
31 Oct, 01:27openMobile
30 Oct, 21:27openMobile
30 Oct, 17:27openDesktop
Open in Gmail
NL
Nick LyonsEmail sent26 Oct
To grace@thornburyphysio.example
Your proposal from The Think
Hi Grace, Just checking the proposal came through OK and whether any questions have come up. Happy to talk anything through on a quick call. Best, Nick
Opened 2× · last 26 OctClicked 1× · 1 link
Timeline (3)
26 Oct, 12:58clickdemo.thethink.co.uk/p/m3WYzOl-IqtxjVIL_9WD8UA4 · Mobile
26 Oct, 12:51openApple Mail
26 Oct, 12:51openMobile
Open in Gmail
S
SystemCall notes (Fireflies)23 Oct
First Impressions Call – Thornbury Physiotherapy Grace walked through the three homepage concepts with Nick. Concept 3 was the clear favourite: they liked the confident type and the way projects lead the page. Concerns were mainly around timing (they'd like to launch before their busy season) and whether photography can be phased. Pricing was discussed: the Signature option fits, with the shoot possibly moved to a later phase.
Action items
- Send Grace a revised version of concept 3 with real project photos
- Confirm whether the photography can move to phase two and what that does to the price
- Follow up on the decision by Monday 16 November
39 min ·
NL
Nick LyonsNote8 Aug
Grace accepted and paid the deposit the same day. Kick-off pencilled in for the following week; content checklist to go out straight after.
S
SystemUpdate8 Aug
Deal won: Thornbury Physiotherapy website (Essentials)
NL
Nick LyonsCall8 Aug
Rang Grace: still keen, just juggling a busy month. Said they'll come back to us by the end of next week.
NL
Nick LyonsCall8 Aug
First Impressions Call with Grace. Loved concept 2, wants the services higher up the page and a little less grey overall. Leaning towards Signature but asked about phasing the photography.
NL
Nick LyonsMeeting7 Aug
First Impressions Call booked with Grace for Thursday 12 November. Three homepage concepts to prepare: warm and editorial, bold and typographic, and a calmer photo-led one.
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Nick LyonsNote7 Aug
Proposal read through to the pricing page within an hour of sending. Recommended Signature; Grace asked whether photography can be added later.
S
SystemUpdate7 Aug
Proposal P-0004 sent to grace@thornburyphysio.example
NL
Nick LyonsNote7 Aug
Read through Grace's discovery answers. Picked Clean, Editorial and Refined; both competitors they named are on Wix and look tired. Wants a quote calculator, which we'd price as an extra.
S
SystemUpdate7 Aug
Discovery form completed by Grace Whitfield
S
SystemUpdate7 Aug
Discovery form sent to grace@thornburyphysio.example
NL
Nick LyonsCall7 Aug
Quick intro call with Grace. Talked through how we work (discovery form, proposal, then concepts on the First Impressions Call) and the 50/50 payment split. Happy to go ahead with the form.
NL
Nick LyonsNote7 Aug
Grace came in through the website form. Thornbury Physiotherapy's current site dates from about 2017, isn't mobile-friendly and they think they're losing jobs to two newer firms in Richmond. Would like something live before spring.