Harbour Lane Bakery brand and website

Harbour Lane Bakery·Rosie Calloway

Edit

The journeyDeal → proposal → contract → project → invoices. Each one links to the next.

DealYou're here
The opportunity
Won
£10,950
Proposal
What we'll do, for how much
Accepted
£10,950
Contract
The signed agreement
Signed by both
C-0002
Project
Doing the work
Aftercare
£10,950
Invoices
Getting paid
All paid
11 invoices

Next step

Won. The project is under way

Open the project

Enquiry in
Discovery form sent
Discovery completed
Proposal sent
First Impressions Call booked
Awaiting decision
Won

Value: £10,950
Likely worth: –
Expected close: 12 December 2025
Package: Signature
Source: Referral
Last activity: 3 days ago

At a glance

100%

Likely to close

Won

✓

Pipeline stages

All stages done, won

Stage: Won; closed 12 December 2025
Value: £10,950; won
Proposal: Accepted; viewed 6 times, last 12 Dec
Last in touch: 3d ago; 3 November 2026
Next in the diary: Nothing booked
Introduced by: Pip Hargreaves; source: Referral

Move to another stage

Stage

Proposals

New

P-0002 · Harbour Lane Bakery brand and websiteopened 6×Accepted

People at Harbour Lane Bakery · 2

Rosie CallowayDecidesPays

Owner

Married to Tom. Two kids, Mia and Leo. Prefers WhatsApp to email, and never before 10am: she's been up since four.

Tom Calloway

Head Baker

Bakes through the night, so call after lunch. Big football fan; ask about the weekend's match.

Activity

Notes, calls and updates

NL
Nick LyonsEmail sent3d ago
To rosie@harbourlanebakery.example
Re: Your proposal from The Think
Hi Rosie, A quick follow-up on the proposal for Harbour Lane Bakery. If it would help, I can walk you through the options in 15 minutes. Here's the link again: https://demo.thethink.co.uk/p/cQZ03ZZ8-K7sQ-7e_A0cQqek Best,
Opened 5× · last 3d ago
Timeline (3)
3 Nov, 23:39openApple Mail
3 Nov, 19:39openGmail
3 Nov, 15:39openApple Mail
Open in Gmail
S
SystemWebsite visit30 Oct
rosie@harbourlanebakery.example visited the website
4 pages · 7m 26s on the site · from London
- 1.Work – The Think /work
- 2.Work – The Think /work
- 3.About – The Think /about
- 4.Contact – The Think /contact
NL
Nick LyonsEmail sent30 Oct
To rosie@harbourlanebakery.example
Your proposal from The Think
Hi Rosie, Just checking the proposal came through OK and whether any questions have come up. Happy to talk anything through on a quick call. Best, Nick
Opened 2× · last 30 OctClicked 3× · 1 link
Timeline (3)
30 Oct, 18:57openApple Mail
30 Oct, 17:43clickdemo.thethink.co.uk/p/cQZ03ZZ8-K7sQ-7e_A0cQqek · Apple Mail
30 Oct, 17:27openDesktop
Open in Gmail
S
SystemCall notes (Fireflies)29 Oct
First Impressions Call – Harbour Lane Bakery Rosie walked through the three homepage concepts with Nick. Concept 2 was the clear favourite: they liked the confident type and the way projects lead the page. Concerns were mainly around timing (they'd like to launch before their busy season) and whether photography can be phased. Pricing was discussed: the Signature option fits, with the shoot possibly moved to a later phase.
Action items
- Send Rosie a revised version of concept 2 with real project photos
- Confirm whether the photography can move to phase two and what that does to the price
- Follow up on the decision by Friday 13 November
46 min ·
S
SystemCall notes (Fireflies)26 Oct
Care plan catch-up – Harbour Lane Bakery Quarterly catch-up with Rosie. Enquiries up roughly a third on the same period last year, mostly from Google. They'd like a Christmas opening hours banner and are thinking about an SEO push in January.
Action items
- Add the Christmas banner on 1 December
- Send over the Site Health Check link
- Quote for two new location pages
22 min ·
NL
Nick LyonsNote8 Aug
Rosie accepted and paid the deposit the same day. Kick-off pencilled in for the following week; content checklist to go out straight after.
S
SystemUpdate8 Aug
Deal won: Harbour Lane Bakery brand and website (Signature)
NL
Nick LyonsCall8 Aug
Rang Rosie: still keen, just juggling a busy month. Said they'll come back to us by the end of next week.
NL
Nick LyonsCall8 Aug
First Impressions Call done. Rosie liked the bold direction but wants to see it with real project photos before deciding. Sending two swaps by Friday.
NL
Nick LyonsMeeting7 Aug
First Impressions Call booked with Rosie for Monday 16 November. Three homepage concepts to prepare: warm and editorial, bold and typographic, and a calmer photo-led one.
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Nick LyonsNote7 Aug
Proposal read through to the pricing page within an hour of sending. Recommended Signature; Rosie asked whether photography can be added later.
S
SystemUpdate7 Aug
Proposal P-0002 sent to rosie@harbourlanebakery.example
NL
Nick LyonsNote7 Aug
Discovery form back. They want to keep the logo but refresh the colours, and they've named a launch event in March to work towards.
S
SystemUpdate7 Aug
Discovery form completed by Rosie Calloway
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Nick LyonsNote7 Aug
Rosie said they'd do the discovery form over the weekend. Sent the link on WhatsApp too in case the email got buried.
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SystemUpdate7 Aug
Discovery form sent to rosie@harbourlanebakery.example
NL
Nick LyonsCall7 Aug
Quick intro call with Rosie. Talked through how we work (discovery form, proposal, then concepts on the First Impressions Call) and the 50/50 payment split. Happy to go ahead with the form.
NL
Nick LyonsNote7 Aug
Rosie emailed after seeing one of our case studies on LinkedIn. Harbour Lane Bakery is rebranding next year and wants the website to lead it rather than follow.