Rosie Calloway
OwneratHarbour Lane BakeryClient·DealHarbour Lane Bakery brand and website(Won)
At a glance
- Last in touch
- 3d ago
- last was an email
- Emails from the Studio
- 4 sent
- 3 opened · 0 replied · last 3 Nov
- Deals
- £10,950 won
- 1 won (£10,950)
- Harbour Lane Bakery has paid
- £12,160
- Client · nothing owed
- Birthday
- 14 March
- in 127 days
- Their say
- Decides and pays
Their details
Emails sent from the Studio
- To rosie@harbourlanebakery.example3 Nov, 09:40Re: Your proposal from The ThinkOpened 5× · last 3d ago
Timeline (3)
- 3 Nov, 23:39openApple Mail
- 3 Nov, 19:39openGmail
- 3 Nov, 15:39openApple Mail
- To rosie@harbourlanebakery.example30 Oct, 09:40Your proposal from The ThinkOpened 2× · last 30 OctClicked 3× · 1 link
Timeline (3)
- 30 Oct, 18:57openApple Mail
- 30 Oct, 17:43clickdemo.thethink.co.uk/p/w9tn3h3_sy6gGto_UMLQJTCa · Apple Mail
- 30 Oct, 17:27openDesktop
- To rosie@harbourlanebakery.example16 Oct, 11:55Harbour Lane Bakery is liveOpened 6× · last 16 Oct
Timeline (3)
- 16 Oct, 18:29openGmail
- 16 Oct, 15:59openDesktop
- 16 Oct, 13:29openGmail
- To rosie@harbourlanebakery.example7 Oct, 11:58How's the new site going?Not opened yet
Website visits
4 pages · 6m 28s on thethink.co.uk · last 30 Oct
- 30 Oct, 17:49Contact – The Think /contact · London, UK · rosie@harbourlanebakery.example33s
- 30 Oct, 17:48About – The Think /about · London, UK · rosie@harbourlanebakery.example1m 1s
- 30 Oct, 17:46Work – The Think /work · London, UK · rosie@harbourlanebakery.example2m 14s
- 30 Oct, 17:43Work – The Think /work · London, UK · rosie@harbourlanebakery.example2m 40s
Activity
Notes, calls and updates
- NLNick LyonsEmail sent3d agoTo rosie@harbourlanebakery.exampleRe: Your proposal from The ThinkHi Rosie, A quick follow-up on the proposal for Harbour Lane Bakery. If it would help, I can walk you through the options in 15 minutes. Here's the link again: https://demo.thethink.co.uk/p/w9tn3h3_sy6gGto_UMLQJTCa Best,Open in GmailOpened 5× · last 3d ago
Timeline (3)
- 3 Nov, 23:39openApple Mail
- 3 Nov, 19:39openGmail
- 3 Nov, 15:39openApple Mail
- SSystemUpdate6d agoFeedback received from Rosie Calloway: 9/10
- SSystemWebsite visit30 Octrosie@harbourlanebakery.example visited the website4 pages · 7m 26s on the site · from London
- 1.Work – The Think /work
- 2.Work – The Think /work
- 3.About – The Think /about
- 4.Contact – The Think /contact
- SMSonny MorganCall30 OctCatch-up with Rosie. Enquiries are up on last year and they're thinking about an SEO push in the new year. Sent over the Site Health Check link.
- NLNick LyonsNote30 OctCare plan: monthly checks done, backups fine, swapped the hero photo for the new van livery (20 mins).
- NLNick LyonsEmail sent30 OctTo rosie@harbourlanebakery.exampleYour proposal from The ThinkHi Rosie, Just checking the proposal came through OK and whether any questions have come up. Happy to talk anything through on a quick call. Best, NickOpen in GmailOpened 2× · last 30 OctClicked 3× · 1 link
Timeline (3)
- 30 Oct, 18:57openApple Mail
- 30 Oct, 17:43clickdemo.thethink.co.uk/p/w9tn3h3_sy6gGto_UMLQJTCa · Apple Mail
- 30 Oct, 17:27openDesktop
- SSystemCall notes (Fireflies)29 OctFirst Impressions Call – Harbour Lane Bakery Rosie walked through the three homepage concepts with Nick. Concept 2 was the clear favourite: they liked the confident type and the way projects lead the page. Concerns were mainly around timing (they'd like to launch before their busy season) and whether photography can be phased. Pricing was discussed: the Signature option fits, with the shoot possibly moved to a later phase.Action items
- Send Rosie a revised version of concept 2 with real project photos
- Confirm whether the photography can move to phase two and what that does to the price
- Follow up on the decision by Friday 13 November
46 min · - SSystemCall notes (Fireflies)26 OctCare plan catch-up – Harbour Lane Bakery Quarterly catch-up with Rosie. Enquiries up roughly a third on the same period last year, mostly from Google. They'd like a Christmas opening hours banner and are thinking about an SEO push in January.Action items
- Add the Christmas banner on 1 December
- Send over the Site Health Check link
- Quote for two new location pages
22 min · - SMSonny MorganNote23 OctRosie sent a lovely message after launch: two enquiries through the new form in the first 48 hours. Asked if we could add a gallery page next month.
- NLNick LyonsEmail sent16 OctTo rosie@harbourlanebakery.exampleHarbour Lane Bakery is liveHi Rosie, Great news: the new website is live. We'll keep an eye on everything over the next couple of weeks, and if anything needs changing, just let me know. Thank you for trusting us with it. NickOpen in GmailOpened 6× · last 16 Oct
Timeline (3)
- 16 Oct, 18:29openGmail
- 16 Oct, 15:59openDesktop
- 16 Oct, 13:29openGmail
- NLNick LyonsNote16 OctLaunch checks: 3 broken links fixed, 42 old URLs redirected, Search Console verified, forms tested on iPhone and Android.
- SMSonny MorganNote16 OctRosie approved the final sign-off. Launch planned for Tuesday morning, not a Friday.
- NLNick LyonsEmail sent7 OctTo rosie@harbourlanebakery.exampleHow's the new site going?Hi Rosie, It's been a little while since Harbour Lane Bakery's new site went live, so I wanted to check in. Is everything working as you'd like? Anything you'd like to add or change? NickOpen in GmailNot opened yet
- NLNick LyonsNote8 AugRosie accepted and paid the deposit the same day. Kick-off pencilled in for the following week; content checklist to go out straight after.
- NLNick LyonsCall8 AugRang Rosie: still keen, just juggling a busy month. Said they'll come back to us by the end of next week.
- NLNick LyonsCall8 AugFirst Impressions Call done. Rosie liked the bold direction but wants to see it with real project photos before deciding. Sending two swaps by Friday.
- NLNick LyonsMeeting7 AugFirst Impressions Call booked with Rosie for Monday 16 November. Three homepage concepts to prepare: warm and editorial, bold and typographic, and a calmer photo-led one.
- NLNick LyonsNote7 AugProposal read through to the pricing page within an hour of sending. Recommended Signature; Rosie asked whether photography can be added later.
- NLNick LyonsNote7 AugDiscovery form back. They want to keep the logo but refresh the colours, and they've named a launch event in March to work towards.
- NLNick LyonsNote7 AugRosie said they'd do the discovery form over the weekend. Sent the link on WhatsApp too in case the email got buried.
- NLNick LyonsCall7 AugQuick intro call with Rosie. Talked through how we work (discovery form, proposal, then concepts on the First Impressions Call) and the 50/50 payment split. Happy to go ahead with the form.
- NLNick LyonsNote7 AugRosie emailed after seeing one of our case studies on LinkedIn. Harbour Lane Bakery is rebranding next year and wants the website to lead it rather than follow.
Owner
- rosie@harbourlanebakery.example
- 07700 900146
- LinkedIn profile
- Birthday 14 March
Married to Tom. Two kids, Mia and Leo. Prefers WhatsApp to email, and never before 10am: she's been up since four.
Lead warmth
Warm · 33- Opened 3 emails
- Clicked links in 1 email
- Viewed 4 pages of your website
Based on the last 30 days. Hot is 60+, warm 30–59.
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