{ "exportedAt": "2026-11-07T01:48:48.462Z", "about": "contact", "person": { "id": 37, "companyId": 24, "firstName": "Darren", "lastName": "Kingsley", "role": "Operations Director", "email": "darren@kingswayremovals.example", "phone": "07700 900182", "linkedin": null, "notes": null, "decides": false, "pays": false, "birthday": null, "personal": null, "createdAt": "2026-10-23T09:00:00.000Z" }, "deals": [ { "id": 27, "title": "Kingsway Removals website", "company_id": 24, "contact_id": 37, "stage_id": 4, "value_pence": 650000, "package_name": "Essentials", "expected_close": "2026-12-12", "source": "Networking", "lost_reason": null, "owner_id": 2, "position": 26, "closed_at": null, "created_at": "2026-10-23 09:30:00+00", "updated_at": "2026-10-24 16:00:00+00" } ], "activities": [ { "id": 298, "type": "note", "body": "Darren came in through the website form. Kingsway Removals's current site dates from about 2017, isn't mobile-friendly and they think they're losing jobs to two newer firms in Watford. Would like something live before spring.", "company_id": 24, "contact_id": 37, "deal_id": 27, "project_id": null, "user_id": 2, "created_at": "2026-10-23 15:30:00+00", "external_id": null, "meta": null }, { "id": 299, "type": "call", "body": "Quick intro call with Darren. Talked through how we work (discovery form, proposal, then concepts on the First Impressions Call) and the 50/50 payment split. Happy to go ahead with the form.", "company_id": 24, "contact_id": 37, "deal_id": 27, "project_id": null, "user_id": 2, "created_at": "2026-10-23 19:13:00+00", "external_id": null, "meta": null }, { "id": 311, "type": "email", "body": "Your discovery form\nHi Darren, A quick reminder about the discovery form. It takes about 15 minutes and means we can get going on concepts for Kingsway Removals straight away. Best, Nick", "company_id": 24, "contact_id": 37, "deal_id": 27, "project_id": null, "user_id": 2, "created_at": "2026-10-26 09:40:00+00", "external_id": "msgid:<84371997c7c1f34d91c8@mail.gmail.com>", "meta": { "to": "darren@kingswayremovals.example", "from": "nick@thethink.co.uk", "account": "nick@thethink.co.uk", "gmailId": "7ac7c4114a6a60ff", "subject": "Your discovery form", "threadId": "f94ac91bdbfae53c", "direction": "out", "sentEmailId": 38 } }, { "id": 384, "type": "note", "body": "Read through Darren's discovery answers. Picked Clean, Editorial and Refined; both competitors they named are on Wix and look tired. Wants a quote calculator, which we'd price as an extra.", "company_id": 24, "contact_id": 37, "deal_id": 27, "project_id": null, "user_id": 2, "created_at": "2026-11-01 02:53:44.776+00", "external_id": null, "meta": null } ], "sent_emails": [ { "id": 38, "token": "8LRo1DQeHe7Tj-mWRmsIOh", "user_id": 2, "account_email": "nick@thethink.co.uk", "to_email": "darren@kingswayremovals.example", "cc": null, "subject": "Your discovery form", "body_text": "Hi Darren,\n\nA quick reminder about the discovery form. It takes about 15 minutes and means we can get going on concepts for Kingsway Removals straight away.\n\nBest,\nNick", "links": [], "tracked": true, "contact_id": 37, "company_id": 24, "deal_id": 27, "prospect_id": null, "message_id": "<84371997c7c1f34d91c8@mail.gmail.com>", "gmail_id": "7ac7c4114a6a60ff", "thread_id": "f94ac91bdbfae53c", "status": "sent", "error": null, "sent_at": "2026-10-26 09:40:00+00", "open_count": 4, "first_opened_at": "2026-10-26 17:37:00+00", "last_opened_at": "2026-10-26 23:37:00+00", "click_count": 0, "first_clicked_at": null, "replied_at": null, "bounced_at": null, "enrollment_id": 7 } ], "sequence_enrollments": [ { "id": 7, "sequence_id": 2, "user_id": 2, "to_email": "darren@kingswayremovals.example", "first_name": "Darren", "contact_id": 37, "company_id": 24, "deal_id": 27, "prospect_id": null, "proposal_id": null, "step": 1, "next_at": null, "status": "stopped", "stop_reason": "Discovery form submitted", "thread_id": "f94ac91bdbfae53c", "last_message_id": null, "last_subject": "Your discovery form", "started_by": "by hand", "error": null, "created_at": "2026-10-23 09:40:00+00", "finished_at": "2026-10-27 00:02:00+00" } ], "discovery_forms": [ { "id": 3, "token": "5xyE6mrFowyedWvwvpzwlSI3", "company_id": 24, "contact_id": 37, "deal_id": 27, "project_id": null, "status": "submitted", "answers": { "copy": "We'll provide it", "name": "Darren Kingsley", "town": "Watford", "areas": [ "Services or product pages", "Case studies or past projects", "Testimonials or reviews", "Contact, enquiry or booking pages", "About us / brand story" ], "email": "darren@kingswayremovals.example", "goals": "Double online orders within a year and make pre-orders painless.", "offer": "In-store, click-and-collect and local delivery, plus seasonal gift boxes.", "phone": "07700 900182", "setup": [ "Something simple and easy to manage internally", "Ongoing support would be helpful" ], "p_bold": 2, "photos": "We have our own", "styles": [ "Characterful", "Bright", "Soft" ], "timing": "As soon as possible", "admired": [ { "url": "https://calm-studio.example", "why": "Calm, lots of white space, easy to find prices" }, { "url": "https://bold-brand.example", "why": "Confident type and great photography" } ], "colours": {}, "keyDate": "Christmas orders open in January", "signoff": "My business partner, Sam", "website": "https://kingswayremovals.example", "business": "Kingsway Removals", "describe": "A neighbourhood removals and storage brand in Watford with a loyal local following and a growing online side.", "features": [ "Capture leads through forms", "Newsletter sign-up", "Accept bookings or appointments" ], "logoPlan": "Yes, a new logo", "p_formal": 5, "p_modern": 4, "p_online": 5, "postcode": "", "ambitions": "A small second shop.", "different": "Everything is made or chosen by us, and we know most of our customers by name.", "lettering": [ "A", "E" ], "p_playful": 2, "technical": [ "CMS access for our team", "Redirect mapping", "SEO migration", "Analytics setup" ], "logoStyles": [ "A", "D", "H" ], "threeWords": "Warm, generous, characterful", "colourNotes": "Something warmer than what we have now. No grey.", "competitors": [ { "url": "https://watford-rival-one.example", "name": "Watford rival one" }, { "url": "https://national-chain.example", "name": "A national chain" } ], "p_exclusive": 5, "anythingElse": "We've been burned by an agency before, so regular updates would be really appreciated.", "audienceType": "Both", "audienceDetail": "Local families and people buying gifts for friends nearby." }, "step": 6, "sent_at": "2026-10-26 11:00:00+00", "started_at": "2026-10-29 19:00:00+00", "submitted_at": "2026-10-29 20:00:00+00", "last_saved_at": "2026-10-29 20:30:00+00", "created_by": 2, "created_at": "2026-10-26 11:00:00+00", "kind": "website" } ] }