{ "exportedAt": "2026-11-07T02:07:28.701Z", "about": "contact", "person": { "id": 26, "companyId": 14, "firstName": "Poppy", "lastName": "Greenway", "role": "Owner", "email": "poppy@greenwaygardens.example", "phone": "07700 900171", "linkedin": "https://www.linkedin.com/in/poppy-greenway-demo", "notes": null, "decides": true, "pays": false, "birthday": null, "personal": null, "createdAt": "2026-06-20T09:00:00.000Z" }, "deals": [ { "id": 16, "title": "Greenway Garden Design website", "company_id": 14, "contact_id": 26, "stage_id": 8, "value_pence": 520000, "package_name": "Essentials", "expected_close": "2026-07-12", "source": "Outreach", "lost_reason": "Price or budget", "owner_id": 1, "position": 15, "closed_at": "2026-07-12 15:00:00+00", "created_at": "2026-06-20 09:30:00+00", "updated_at": "2026-07-12 16:00:00+00" } ], "activities": [ { "id": 20, "type": "note", "body": "Enquiry from Poppy via Outreach. They've outgrown a DIY Wix site and want something that looks as good as the work they actually do. Rough budget mentioned: £6–8k.", "company_id": 14, "contact_id": 26, "deal_id": 16, "project_id": null, "user_id": 1, "created_at": "2026-08-07 03:47:37.444+00", "external_id": null, "meta": null }, { "id": 30, "type": "call", "body": "Intro call with Poppy (20 mins). Had a bad experience with a freelancer who disappeared halfway through, so a clear process and fixed dates matter more than price.", "company_id": 14, "contact_id": 26, "deal_id": 16, "project_id": null, "user_id": 1, "created_at": "2026-08-07 07:15:37.444+00", "external_id": null, "meta": null }, { "id": 82, "type": "note", "body": "Lost: Price or budget. Parted on good terms with Poppy, who said they'd keep us in mind.", "company_id": 14, "contact_id": 26, "deal_id": 16, "project_id": null, "user_id": 1, "created_at": "2026-08-08 02:47:37.444+00", "external_id": null, "meta": null }, { "id": 351, "type": "email", "body": "Your First Impressions Call\nHi Poppy, Thanks for your time today. I'd love to walk you through the first homepage concepts for Greenway Garden Design on a First Impressions Call. It's about 30 minutes on Google Meet. Would Tuesday at 11 or Wednesda", "company_id": 14, "contact_id": 26, "deal_id": null, "project_id": null, "user_id": 1, "created_at": "2026-10-30 09:16:00+00", "external_id": "msgid:<8ac9ef12cabf7e9fbdb7@mail.gmail.com>", "meta": { "to": "poppy@greenwaygardens.example", "from": "sonny@thethink.co.uk", "account": "sonny@thethink.co.uk", "gmailId": "79a6ca61638194bb", "subject": "Your First Impressions Call", "threadId": "d71ef3cbb22cd195", "direction": "out", "sentEmailId": 49 } } ], "sent_emails": [ { "id": 49, "token": "h0sUNULp_QFTF9_uTHlh_W", "user_id": 1, "account_email": "sonny@thethink.co.uk", "to_email": "poppy@greenwaygardens.example", "cc": null, "subject": "Your First Impressions Call", "body_text": "Hi Poppy,\n\nThanks for your time today. I'd love to walk you through the first homepage concepts for Greenway Garden Design on a First Impressions Call. It's about 30 minutes on Google Meet.\n\nWould Tuesday at 11 or Wednesday at 2 suit?\n\nThanks,\nSonny", "links": [ "https://thethink.co.uk/process" ], "tracked": true, "contact_id": 26, "company_id": 14, "deal_id": null, "prospect_id": null, "message_id": "<8ac9ef12cabf7e9fbdb7@mail.gmail.com>", "gmail_id": "79a6ca61638194bb", "thread_id": "d71ef3cbb22cd195", "status": "sent", "error": null, "sent_at": "2026-10-30 09:16:00+00", "open_count": 2, "first_opened_at": "2026-10-30 13:10:00+00", "last_opened_at": "2026-10-30 16:10:00+00", "click_count": 0, "first_clicked_at": null, "replied_at": null, "bounced_at": null, "enrollment_id": null } ], "proposals": [ { "id": 9, "number": "P-0009", "token": "wW_X2AL24rdctwtOk0euEwOc", "title": "Greenway Garden Design website", "deal_id": 16, "company_id": 14, "contact_id": 26, "intro": "Thank you for your time, Poppy. Here's how we'd approach the new website for Greenway Garden Design, with three options so you can choose the right fit.", "options": [ { "name": "Essentials", "items": [ "Custom design on your existing brand", "Up to 10 page templates, plus CMS for services, people and case studies", "Copywriting for core pages", "Service page template: your team supplies the copy, we edit and structure it", "Image sourcing", "Project-led enquiry forms", "SEO foundations, schema markup and redirect migration", "Analytics, domain and hosting setup", "CMS training and user roles" ], "weeks": 6, "pricePence": 520000, "description": "A new website on your current identity, with your team supplying the detail.", "recommended": true }, { "name": "Signature", "items": [ "Everything in Essentials, plus:", "Brand refresh built around your logo: palette, typography and imagery direction", "Brand guidelines", "Considered motion and interaction", "Copywriting for your key service pages", "A ‘your project’ enquiry journey", "Insights and careers sections" ], "weeks": 8, "pricePence": 830000, "description": "A brand refresh around your logo, and a website to match.", "recommended": false }, { "name": "Complete", "items": [ "Everything in Signature, plus:", "Half-day photography shoot", "Team portraits and office imagery", "Copywriting across all service pages", "Three case studies written with you", "Report cover, letterhead and LinkedIn templates", "One month of Care Plan Plus" ], "weeks": 10, "pricePence": 1145000, "description": "Brand, website and photography: everything ready on launch day.", "recommended": false } ], "schedule": "50/50", "terms": "Payment: the deposit is invoiced when you accept and work starts once it's paid. The balance is invoiced at launch.\nTimings start from receipt of the deposit and the content we need from you.\nThe Think is not VAT registered, so no VAT is added.\nOnce the project is paid in full, the website and brand work belong to you.", "valid_until": "2026-08-03", "status": "declined", "sent_at": "2026-07-04 16:20:00+00", "first_viewed_at": "2026-07-05 19:05:00+00", "last_viewed_at": "2026-07-12 08:40:00+00", "view_count": 4, "accepted_option": null, "accepted_name": null, "accepted_at": null, "declined_at": "2026-07-12 14:00:00+00", "decline_reason": "Lovely proposal, but we need to keep it under £4k this year.", "project_id": null, "notes": null, "created_by": 1, "created_at": "2026-07-02 10:00:00+00", "updated_at": "2026-07-12 16:00:00+00", "story": { "feel": "Trust, Confidence, Reassurance, Quality", "tags": "Strategy, Design, Digital", "hello": "Greenway Garden Design has earned its reputation the hard way. The new website should make that obvious in the first five seconds.", "askfor": "Team photos, roles and short bios\nA handful of projects or examples of your work, with photos\nClient logos and testimonials you're happy to share\nKey facts: year founded, team size, work delivered\nAccess to your current website, domain and Search Console", "function": "Enquiries first: A short form and tap-to-call on every page\nEasy to update: Your team edits the CMS without calling us\nFast: Page speed above 90 on mobile", "included": "Design: Homepage and key page designs; two rounds of revisions\nBuild: Framer build with CMS; enquiry forms; SEO foundations\nLaunch: Analytics, domain and training", "timeline": "Discovery | 1 | site\nCopy | 2 | site\nDesign | 2-3 | site\nBuild | 4-5 | site\nLaunch | 6 | site", "aftercare": "Pay as you go | Quoted per task | No ongoing commitment. Your team manages content through the CMS, and we quote for anything larger as and when you need it.\nCare Plan | From £95 a month | Platform monitoring, security and updates, plus up to 30 minutes a month of content edits.\nCare Plan Plus | From £195 a month | Everything in Care Plan, plus up to 2 hours a month of updates, design tweaks and ongoing SEO housekeeping.", "char_body": "Confident without shouting. Every page should sound like the best conversation someone has had with your team.", "diff_cols": "Your differentiator: Every design starts with a season-by-season planting plan.\nYour ambition: To be the name people recommend first.\nYour tone: Natural, considered, generous.\nYour benchmark: The best independent businesses in your field.", "diff_head": "What makes you different|needs to be felt.", "hero_line": "Built properly.|For St Albans and beyond.", "structure": "Home: Who you are and why it matters, in one scroll\nServices: What you do, each with its own page\nAbout: The people and the story\nReviews: What customers say\nContact: Enquiry form, map and phone", "apart_head": "Three ways|you'll stand apart.", "char_words": "Natural / not generic\nconsidered / not generic\ngenerous / not generic", "smallprint": "No VAT to pay.: The prices you see are the total you pay. We're not VAT registered, so there's no VAT on any of our fees.\nRevisions included.: Two rounds of revisions on the designs, and one round on the built site and copy. Anything beyond that is quoted up front, never a surprise.\nCopy written with you.: We interview your team, write the first drafts, and include a round of edits so it sounds like you.\nYours to keep.: Once paid in full, the website, designs and content are yours. Your domain, hosting and accounts are set up in your name.\nLooked after at launch.: Two weeks of hands-on support after launch, plus 30 days of free fixes on anything we've built.", "think_body": "You're a garden design studio creating planting-led gardens for family homes, and every design starts with a season-by-season planting plan. Right now the website doesn't say that: it reads like everyone else in landscape design, and it's hard to find what to do next on a phone.\n\nWe'd lead with what makes you different, put enquiries one tap away on every page, and give homeowners with a new or neglected garden a reason to choose you before they've spoken to anyone.", "think_head": "What we think.|Greenway Garden Design is better than its website.", "work_title": "The website", "preparedFor": "Poppy", "projectType": "Website", "think_facts": "Business: Landscape design\nBase: St Albans\nAudience: Homeowners with a new or neglected garden\nGoal: More of the right enquiries", "apart_points": "Show the people: Real photos and named faces, not stock.\nProve it: Reviews and results next to every service.\nMake it easy: One clear next step on every page.", "options_head": "Your investment.|Three ways in." }, "deck_pages": null, "read_to": null } ], "tracked_links": [ { "id": 2, "token": "uxLNASdLSMvu", "user_id": 1, "contact_id": 26, "company_id": 14, "prospect_id": null, "label": "LinkedIn message to Poppy", "created_at": "2026-10-23 10:00:00+00" } ] }